Lead Business Analyst

Location – Hyderabad or Bengaluru

Job/Role Description

  • Experience – 12 to 14 Years
  • Collaborate with stakeholders, including healthcare providers, administrators, and IT teams, to gather and analyse requirements.
  • Develop and document business workflows and processes related to healthcare operations
  • Create user stories for all requirements with description and full acceptance criteria
  • Act as a liaison between business and technical teams to ensure requirements are clearly understood and implemented.
  • Conduct gap analysis and recommend process improvements to enhance operational efficiency.
  • Ensure adherence to healthcare industry regulations such as HIPAA or ICD coding standards.
  • Proficiency in BA tools like JIRA, Confluence, or Visio for documentation and process
  • Proficiency in using Azure DevOps in creating Epic, Features, user Stories , acceptance criteria
  • In-depth knowledge and experience of healthcare processes, terminology, and workflows.
  • Excellent verbal and written communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Adaptability to work in fast-paced, dynamic environments
  • Ability to work with data analysis tools (Excel, SQL) for generating insights and reports.
  • Proficiency in BA tools like JIRA, Confluence, or Visio for documentation and process mapping.
  • Ability to work with data analysis tools (Excel, SQL) for generating insights and reports.
  • Strong communication and interpersonal skills for stakeholder engagement.
  • Problem-solving mindset with an analytical approach.
  • Ability to work in cross-functional teams and manage multiple priorities.
  • Timely delivery of business requirements and documentation.
  • Reduction in operational inefficiencies post-process optimization.
  • Stakeholder satisfaction scores for communication and implementation.
  • Compliance with healthcare regulations and successful audits

Primary Skills (Must have)

  • Requirement gathering and understanding the customer business expectations
  • Understanding Business and articulation of business goals
  • Hands on with BDD style Epic / Feature or User story creation
  • Exceptional analytical and conceptual thinking skills to convert business problems into functional specifications
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Excellent documentation skills
  • Excellent in communication and listening skills
  • Excellent planning, organizational, and time management skills
  • Experience leading, working and developing top-performing teams
  • A track record of leading and supporting successful projects
  • Experience in the following domains – Supply Chain, Manufacturing, Order Management

Key Skills: Key Skills: Business Analyst, JIRA, Confluence, or Visio, requirement gathering, Healthcare Domain

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