Assistant Manager/Manager – L&D

Location: Bangalore

  • Experience: 10 to 12 Years

Job/Role Description:

  • 10-12 years of experience in delivering soft skill, Behavioral trainings from Trainee till Senior Manager level.
  • Strong experience in Liaising with Business, understanding business needs, Creating the Content based on the requirement gathering (TNI/TNA).
  • Designing & Creation of Training Calendars and Publishing across Org level. Driving the activities end to end.
  • Strong knowledge on designing TNI/TNA in all business functions and create Readiness plans (Soft skill, Behavioral skills).
  • Create content inline to the business TNI/TNA and ensure that training materials and programs are current, accurate, and effective.
  • Strong experience in conducting Skill Gap Analysis method on the Current Vs Needed Soft /Behavioral skills.
  • Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
  • Understanding in preparing & implementing Training Budget.
  • Strong in MS Office tools like MS Excel, PPT, Word skills.


  • Conducing Quarterly TNI/TNA and Identify the areas for Improving Individual and team performance at Org level.
  • Managing End to End Training Operations, Logistics for conducting any Training programs.
  • Provides necessary Coaching & Mentoring to employees in the areas of Soft & Behavioral attributes.
  • Creating the Training Calendar inline to the upcoming Soft skill training requirements.
  • Conducting Skill Gap Analysis and Readiness plan on Current Vs Needed.
  • Driving & Tracking the Effectiveness of the training conducted.
  • Designing & Tracking Org level score card related to soft skills & Behavioral skills.
  • Conducting various floor Events, Huddles, and activities to nurture Business & Corporate Etiquettes.
  • Performing monthly Team bonding activities at all locations (Onshore/Offshore).

Good to have:

  • Certifications in Train the Trainer, Instructional designing, Content designing, Soft skills, Behavioral skills.
  • Certifications from ISTD, ASTD or any recognized training institutes
  • Skills to suggest enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of client, the organization, or the industry.
  • Conducts or facilitates required and recommended training sessions.

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