Assistant Manager/Manager – L&D

Location: Bangalore

• Experience: 10 to 12 Years

Job/Role Description:

• 10-12 years of experience in delivering soft skill, Behavioral trainings from Trainee till Senior Manager level.
• Strong experience in Liaising with Business, understanding business needs, Creating the Content based on the requirement gathering (TNI/TNA).
• Designing & Creation of Training Calendars and Publishing across Org level. Driving the activities end to end.
• Strong knowledge on designing TNI/TNA in all business functions and create Readiness plans (Soft skill, Behavioral skills).
• Create content inline to the business TNI/TNA and ensure that training materials and programs are current, accurate, and effective.
• Strong experience in conducting Skill Gap Analysis method on the Current Vs Needed Soft /Behavioral skills.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Understanding in preparing & implementing Training Budget.
• Strong in MS Office tools like MS Excel, PPT, Word skills.

Responsibilities:

• Conducing Quarterly TNI/TNA and Identify the areas for Improving Individual and team performance at Org level.
• Managing End to End Training Operations, Logistics for conducting any Training programs.
• Provides necessary Coaching & Mentoring to employees in the areas of Soft & Behavioral attributes.
• Creating the Training Calendar inline to the upcoming Soft skill training requirements.
• Conducting Skill Gap Analysis and Readiness plan on Current Vs Needed.
• Driving & Tracking the Effectiveness of the training conducted.
• Designing & Tracking Org level score card related to soft skills & Behavioral skills.
• Conducting various floor Events, Huddles, and activities to nurture Business & Corporate Etiquettes.
• Performing monthly Team bonding activities at all locations (Onshore/Offshore).

Good to have:

• Certifications in Train the Trainer, Instructional designing, Content designing, Soft skills, Behavioral skills.
• Certifications from ISTD, ASTD or any recognized training institutes
• Skills to suggest enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of client, the organization, or the industry.
• Conducts or facilitates required and recommended training sessions.