To successfully target, acquire, develop and retain customers, organizations need to rely on an accurate, comprehensive, up-to-date customer information and insight.
Microsoft Dynamics CRM provides the accurate and timely unified view of the customer that businesses need to run customer-centric businesses. Most importantly, it empowers organizations to establish a more meaningful and personalized experience with their customers at the right time on the right channel.
We recently delivered a webinar on Microsoft Dynamics CRM where we discussed:
• Cloud vs. On-premise options
• Navigation and dashboards
• Entities and Customization options
• Extending the system using familiar IDE
• Customer Stories