Director – Projects Delivery

Location – Hyderabad or Bangalore

Technology – Data AI

Experience – 20 to 24 Years

Job Description:

WinWire is looking for Delivery Director for its Bangalore/ Hyderabad location in the hot, growing market of Cloud and Data/AI related IT services leveraging Microsoft Azure. Working at WinWire provides a compelling opportunity for a rising star to be part of a winning team and achieve exponential career growth.

Currently, WinWire is looking for a talented and driven individual to deliver great business outcomes leveraging our most strategic alliance (MS) and in turn help us grow exponentially leveraging the growing presence of Microsoft Azure in the Enterprise.

WinWire is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.

Must-Haves:

• Overall 20 years of experience with majority in mid-size IT services firms
• At least 15 years of experience managing onsite-offshore based delivery
• Owned P&L of $15+Mil Revenue in an onsite-offshore delivery execution model
• Single-handedly owned, executed and grown account portfolio of $5Mil from onsite or offshore
• Exceptional relationship building and management skills to deliver superior services
• Ability to understand WinWire eco-system to deliver accelerated revenue growth

Responsibilities:

Delivery Management

1. Be responsible for smooth execution of all the development and support projects

2. Connect with the Delivery/ Program/ Project Managers for project reviews, risks evaluation and tracking issues on a weekly basis

3. Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship

4. Be WinWire project team’s point of contact for project-specific customer escalation/ follow ups

5. Be aware of customer delivery process and suggest necessary internal changes to the delivery process to align with the customer’s process

6. Support India and US hiring team with interview process and smooth onboarding of the selected candidates

7. Own and maintain Account Playbook with regular updates

8. Must have worked on several (at least 5+) projects building solutions for Data Pipelines, Data warehousing, Data Modelling on Azure Data Platform (AWS and GCP are good to have)

9. Experience in delivering projects on Data pipelines, ETL using ADF, Data Lake, Synapse on Azure or Databricks to move data from relational/structured/semi-structured data from source to data lake to data warehouse, on Azure

10. Experience in building scalable high-performance reporting solution using Power BI

Account Management

1.Work with the Account Manager & delivery team on any new opportunity in the Account and review the Opportunity closure plan

2. Proactively update the Account Management team of any changes at the customer end

3. Build and establish relationship with existing and new contacts within and across departments at the customer location

4. Initiate, prepare and actively participate in the Monthly and Quarterly Business Review meeting with the customer

5. Manage P&L for the accounts with respect to Revenue, Gross Margin and operational excellence covering the resource utilization, bench and billing

6. Keep WinWire Management team updated of any customer escalation/ concerns/ issues at the project as well as account level

7. Initiate and Track hiring request with the Hiring Team for all hiring positions (Projects and Consulting) for the account and be responsible for closure of the positions

8. Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner

Technical Competency

1. Be well-versed with Microsoft Technology landscape at Level 200

2. Understand the customer technology landscape to provide necessary guidance to the delivery team

3. Organize Brown Bag sessions/envisions sessions for demonstrating WinWire Technical capabilities in the areas the customer is interested in and/or need help

People Management

1. Track hiring, preboarding and joining of resources (FTE/ Contract) hired for various engagements

2. Ensure new resources are engaged and mentored well to bring them to WinWire culture at the earliest

3. Conduct regular 1:1 with the senior team members to mentor/ track/act on specific concerns

4. Work with the L&D department for training needs specific to customer projects and track it to closure

5. Work with the HR department for any concerns raised by the team members

6. Identify performing team members for Spot Award, Quarterly Award and Annual Award

7. Encourage team members to be part of WinWire events like Brown Bag sessions, Friday events (as applicable)