Senior SDE – Veeva L2 CTMS

Location : Bangalore/Hyderabad

Experience : 4-6 years

Job Description:

• 3–4 yrs in Veeva Vault configuration & admin CTMS.
• 3–4 yrs working with CTMS workflows — study setup, site management, monitoring, milestones
• 3–4 yrs handling moderate–complex incidents, RCA, and issue resolution
• 3–4 yrs validating releases, regression testing, and supporting configuration deployments
• 3–4 yrs supporting SaaS applications in Life Sciences
• 3–4 yrs using ITSM tools (ServiceNow, Jira) for incident/change management
• 3–4 yrs creating and maintaining Vault reports, dashboards, and documentation

• Veeva Vault Certification (Admin / Business Admin)
• Understanding of GxP and validation documentation standards (CSV/CSA)
• Exposure to data migration, API-based integration troubleshooting, or interface logs
• Basic SQL skills for data validation and reporting tasks.
• We are seeking experienced Veeva Vault L2 Support Analysts to provide advanced application support, troubleshooting, and configuration management across Veeva Vault solutions including Clinical (CTMS).
• The role focuses on ensuring system stability, efficient issue resolution, and smooth business operations

Key Skills: Veeva, CTMS, L2 Support, ServiceNow, Jira