Service

AI and Machine Learning, Databricks

Industry

Healthcare

Technology

Azure MLOps, DataOps, Azure DevOps, Azure Databricks, Feature Stores

Customer

The customer builds advanced patient engagement, financial management, and population health technology solutions that enable retail pharmacies to improve their patients’ health while ensuring the long-term health of their business.

Business Challenge

Customer needed a better way to manage the rising complexity of medication dispensing across hospitals. Some major hurdles included:

  • 40% of hospital readmissions are linked to medication-related problems.
  • Over 75% of pharmacy staff time is spent on non-clinical, manual tasks.
  • Disconnected workflows slowing down medication availability.
  • Increasing medication shortages, putting patient safety at risk.

It was clear that customer needed a faster, smarter, and more connected data backbone to move toward its vision of an autonomous pharmacy.

    WinWire Solution

    Customer partnered with WinWire to modernize their platform — putting Azure Databricks at the heart of the transformation.

    Here’s how Databricks turned things around

    • Real-time Data Processing: Using Scala-based data pipelines on Databricks, customer built a powerful metadata-driven engine that processed transaction streams coming in via Kafka. Medication transactions were captured, enriched, and serialized into PostgreSQL databases in near real-time.
    • Smart Data Enrichment: Databricks notebooks pulled in additional insights — like pricing, facility, and department mapping — connecting fragmented data points into a complete, actionable view for each transaction.
    • Inventory Intelligence and Optimization: Real-time dashboards, powered by Databricks, offered predictive insights on stock-outs, benchmarked cabinet usage, and flagged safety standards — giving pharmacy teams critical visibility before issues arose.
    • Seamless Integration: Downstream, .Net Core-based microservices and Angular applications made this enriched data instantly accessible across desktops, tablets, and mobile devices — enabling clinicians and pharmacists to act faster and smarter.

    With Databricks at its core, customer has built a future-ready, resilient, and intelligent medication management platform—redefining healthcare operations and patient safety for the years ahead.

    Business Value

    • Reduced dispensing errors to 0%.
    • Medication ordering speed improved by 83%.
    • Pharmacy storage capacity increased by up to 300%.
    • Advanced the journey toward an autonomous, zero-error pharmacy system.
    DOWNLOAD CASESTUDY

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