Technical Manager – TPM

Location: Hyderabad or Bangalore

Experience: 10 to 14 years

  • Technical Manager (TM) will lead customer projects and will provide thought leadership to customers and project teams from both technology and project management aspects with a clear goal of delivery excellence. 
  • TM must look for and provide Value Add and enable new business opportunities, support the account team for overall growth of the account. TM is expected to manage customer communication efficiently and resolve conflict (both internal and external).
  • Manage and drive review meetings with internal and external stakeholders (weekly, monthly, and quarterly).
  • Mentor and coach, the respective practice/delivery team members.
  • TM must have played the technology role where she/he has led the design/implementation of several complex data-oriented solutions on Azure Data Platform with multiple integrations and reporting needs.

Primary Skills (Must have)

Technical Competency

  • Must have worked on several (5+) projects building solutions for Data Pipelines, Data warehousing, Data Modelling on Azure Data Platform.
  • Experience in design and development of Data pipelines and ETL using ADF, Databricks to move data from relational/structured/semi-structured data from source to data lake to data warehouse, on Azure.
  • Experience working with Data Lake, Synapse on Azure.
  • Experience in Data Modelling.
  • Experience with Azure/ SQL Server and extensive experience with SQL programming.
  • Experience in building scalable high performance reporting solutions using Power BI, in both shared and dedicated capacity.

Project Managment

  1. Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
  2. Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives.
  3. Prepare weekly status reports and review them with DH/Account manager. 
  4. Connect with the project technical team for project updates, Risks, and Issues on a weekly basis.
  5. Track & own all the Internal & External Issues and Risks at the project level and bring it up during the Account and quality reviews.
  6. Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation.
  7. Conduct regular contact with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship.
  8. Participate in all the weekly project status review meetings with the customer.
  9. Be aware of the customer delivery process and make necessary changes to the delivery process to align with the customer’s process.

People Management

  1. Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance.
  2. Track onboarding and joining of resources (FTE/ Contract) hired for the engagement in the account.
  3. Work with the HR team on any concerns raised by the team members.
  4. Identify performing team members for Spot Award, Quarterly Award and Annual Award.
  5. Encourage team members to be part of WinWire events like Brown Bag sessions, Friday events (as applicable).

Required Skills

  1. 12+ years of total IT experience with at least 4 years managing large projects/ program.
  2. Strong experience working in an Onsite-Offshore model.
  3. Technical proficiency in Microsoft platform during the initial stage of the career preferred.
  4. Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills.
  5. Strong analytical and creative problem-solving skills.
  6. Strong organizational skills; works well under pressure and with minimal supervision.
  7. Excellent verbal and written communication skills.
  8. Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews.
  9. Ability to effectively drive execution and own responsibility for overall success of projects.

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