The last two years have changed the way organizations work, with COVID-19 enforcing a work-from-home culture. The ‘work-from-home’ model is now making way for the hybrid model, where it is no longer imperative for all employees to only work from office locations. In the new hybrid model, it is not uncommon for the same employee… Continue reading Top Announcments at Microsoft Ignite 2021

Microsoft Inspire, an annual global partner conference, is an opportunity for partners to connect, reflect on the past year, and look ahead. Microsoft kicked off its all-digital conference on July 21-22. At Microsoft Inspire, we learn about Microsoft’s technology road-map, but it also allows partners like us to network, build connections, and come back with… Continue reading Top Announcements from Microsoft Inspire 2020

In today’s digital world, everywhere shoppers are indulging in shopping however, wherever and whenever they want.As a result, traditional business models are losing customers and market share to those whose business models have displayed agility to embrace change. In 2017, the US saw a record number of store closings, with 6,885 stores shutting their doors. Stores across… Continue reading How Chatbots are Redefining Retail Customer Success