COVID 19 has highlighted the need for remote interactions, especially for customer communication. Businesses need to relook at communication tools as physical customer interactions are now a thing of the past. Most people, customers as well as on the brand side, prefer to limit their physical visit and attend to customer concerns over chat, audio… Continue reading Azure Communication Services – Creating Richer Communication Experiences

The need for innovation and progress in interoperability standards in healthcare cannot be emphasized enough. Health Level Seven, better known as HL7, has contributed to the cause with its regular updates and improvements over the earlier versions. Though there is a lot more that needs to be addressed and tackled in the areas of managing,… Continue reading Enabling Interoperability in Healthcare via FHIR API using Azure

Healthcare organizations have become a significant target of cyber-attacks in the recent past. Data shows that these attacks are growing annually. Besides that, they are becoming more complex than ever. According to the Protenus Breach Barometer, the numbers of data breaches have skyrocketed with potentially more than 25 million patient records breached in 2019 and leads to… Continue reading Importance of Cybersecurity in the Healthcare Industry

With the global spread of coronavirus (COVID-19), the world is becoming more anxious by the day. The deepening worries globally are understandable as health and safety for everyone is a top priority, and undoubtedly COVID-19 is the ‘most pressing uncertainty’ the world is facing presently. Given how fast the outbreak is evolving, governments, healthcare, and… Continue reading AI-Powered Healthcare BOT to Combat COVID–19